Please read these terms and conditions carefully before using our website or engaging our services.
Last Updated: January 28, 2026
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and COCO Tree Service Corp (“Company,” “we,” “us,” or “our”), a Florida corporation, governing your use of our website www.cocotreeservice.com and engagement of our vegetation management, tree care, and related services.
By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
COCO Tree Service Corp provides professional vegetation management and environmental restoration services, including but not limited to:
All services are performed in accordance with ISA (International Society of Arboriculture) standards, ANSI A300 tree care standards, and ANSI Z133 safety requirements.
Estimates: Written estimates are provided based on visual inspection and information provided by the customer. Estimates are valid for thirty (30) days unless otherwise specified. Final pricing may vary if site conditions differ from those observed during the initial assessment or if additional work is requested.
Work Authorization: By signing a service agreement, providing written authorization (including email), or verbally authorizing work, you agree to the scope of services and pricing outlined in the estimate. Verbal authorizations may be recorded for quality assurance purposes.
Additional Work: If additional work is discovered to be necessary during the course of service, we will notify you and obtain approval before proceeding. Additional work will be billed separately.
Municipal & Commercial Contracts: For municipal, government, and large commercial projects, specific contract terms may supersede these general Terms and Conditions as outlined in the executed service agreement.
Scheduling: We will make reasonable efforts to perform services on the scheduled date(s). However, scheduling may be affected by weather conditions, equipment availability, or other circumstances beyond our control. We will notify you of any significant delays or rescheduling needs.
Property Access: You agree to provide safe and clear access to the work area. This includes:
Weather Delays: Work may be postponed due to inclement weather, high winds, lightning, or other unsafe conditions. We will reschedule at the earliest available opportunity at no additional charge.
Residential Services: Payment is due upon completion of services unless otherwise arranged in writing. We accept cash, check, and major credit cards.
Commercial & Municipal Services: Payment terms for commercial and municipal clients are typically Net 30 days from invoice date, unless otherwise specified in the service agreement.
Deposits: For large projects, a deposit of up to 50% may be required before work commences. The balance is due upon completion.
Late Payments: Invoices not paid within the specified terms may be subject to a late fee of 1.5% per month (18% annually) on the outstanding balance. We reserve the right to suspend services for accounts with outstanding balances.
Collections: If collection efforts become necessary, you agree to pay all reasonable collection costs, including attorney fees and court costs.
Customer Cancellation: You may cancel scheduled services with at least 48 hours’ notice without penalty. Cancellations with less than 48 hours’ notice may be subject to a cancellation fee equal to 25% of the estimated service cost.
Work in Progress: If you cancel after work has commenced, you are responsible for payment of all work completed to date, including materials and disposal costs incurred.
Company Cancellation: We reserve the right to cancel or refuse service if:
Insurance: COCO Tree Service Corp maintains comprehensive general liability insurance and workers’ compensation coverage. Certificates of insurance are available upon request.
Property Ownership: You represent that you are the legal owner of the property or have authorization from the property owner to engage our services. You agree to indemnify us against any claims arising from work performed at your direction on property you do not own.
Underground Utilities: You are responsible for identifying and marking the location of underground utilities, irrigation systems, septic systems, and other buried structures. We are not liable for damage to unmarked underground utilities.
Pre-Existing Conditions: We are not responsible for pre-existing conditions including dead or dying trees, diseased plants, soil conditions, drainage issues, or structural problems not caused by our services.
Landscape Damage: While we take reasonable precautions, some minor damage to lawns, shrubs, or landscape features may occur during tree work due to the nature of the operations. We will make reasonable efforts to minimize such impacts but are not liable for incidental damage.
Permit Requirements: Many jurisdictions in South Florida require permits for tree removal, trimming of protected species, or work in environmentally sensitive areas. Unless otherwise agreed in writing, obtaining necessary permits is the customer’s responsibility.
HOA Approval: If your property is subject to a homeowners association (HOA), you are responsible for obtaining any required HOA approvals before work begins.
Protected Species: Florida law protects certain tree species, mangroves, and wetland areas. We will advise you of known restrictions, but you are ultimately responsible for compliance with local tree ordinances and environmental regulations.
Compliance: We perform all work in compliance with applicable federal, state, and local laws, including OSHA safety regulations, DOT requirements for right-of-way work, and environmental protection standards.
Workmanship: We guarantee our workmanship for a period of thirty (30) days from completion. If you are not satisfied with any aspect of our work, please contact us within this period and we will address the issue at no additional cost.
Plant Health: We do not guarantee the survival or health of trees and plants following our services, as many factors beyond our control affect plant health, including weather, disease, pests, soil conditions, and watering practices.
Stump Grinding: Stump grinding is performed to a specified depth below grade. We do not guarantee that all roots will be removed or that regrowth will not occur.
No Other Warranties: Except as expressly stated herein, we make no other warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
These limitations apply regardless of the legal theory upon which the claim is based, whether contract, tort, strict liability, or otherwise.
You agree to indemnify, defend, and hold harmless COCO Tree Service Corp, its officers, directors, employees, agents, and subcontractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from:
Informal Resolution: We encourage you to contact us first to resolve any disputes informally. Most concerns can be addressed through direct communication with our management team.
Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.
Jurisdiction: Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of such courts.
Mediation: Before initiating any legal action, both parties agree to attempt resolution through non-binding mediation conducted by a mutually agreed-upon mediator in Miami-Dade County.
Intellectual Property: All content on our website, including text, graphics, logos, images, and software, is the property of COCO Tree Service Corp or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Accuracy of Information: While we strive to provide accurate information on our website, we do not warrant that all information is complete, current, or error-free. Service descriptions and pricing are subject to change without notice.
User Conduct: You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair our website or interfere with others’ use.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties’ original intent.
If you have any questions about these Terms and Conditions, please contact us:
COCO Tree Service Corp
3201 NW 24th Street Rd, Suite 211
Miami, FL 33142
Phone: (305) 960-7682
Emergency (24/7): (305) 728-9445
Email: coco@cocotreeservice.com
Website: www.cocotreeservice.com
Our team is happy to clarify any aspect of our terms and conditions. Contact us anytime.
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