Privacy Policy

Your privacy is important to us. This policy explains how COCO Tree Service Corp collects, uses, and protects your personal information.

Last Updated and Effective: January 27, 2026

1. Who Is Collecting Your Personal Data?

COCO Tree Service Corp (“COCO Tree Service,” “us,” “we,” or “our”) offers and maintains the website located at www.cocotreeservice.com, including all subdomains and subparts, as well as our social media accounts on Facebook, Instagram, YouTube, LinkedIn, and other platforms (collectively, the “Site”).

When you visit the Site, call or visit our offices, meet with our representatives, purchase or request our services, or otherwise interact or communicate with us, you may choose to provide us with personal data that identifies you.

COCO Tree Service Corp is accountable for the personal data in its custody, including any personal data that we transfer to third parties for processing, storage, or other purposes. This Privacy Policy explains how we collect, process, disclose, and use your personal data, and it applies regardless of how you access the Site or provide your personal data to us.

BY USING OUR SITE OR SUBMITTING DATA TO US, YOU EXPRESSLY AGREE TO THE COLLECTION, USE, DISCLOSURE, RETENTION, AND DESTRUCTION OF YOUR PERSONAL DATA SUBMITTED TO US IN ACCORDANCE WITH THIS PRIVACY POLICY.

2. What Personal Data Do We Collect?

The amount and type of information that COCO Tree Service gathers depends on the nature of our interaction with you. We collect information only insofar as is necessary or appropriate to fulfill the purpose of your interaction with us.

We collect the following information that identifies you (“Personal Data”):

From you directly:

Name
Contact information (email address, physical address, telephone number)
Information about your property or service location
Payment information (credit card numbers and other payment-related financial account information)
Your interactions, tendencies, and communications with COCO Tree Service
Audio, electronic, visual, or similar information (including recordings of voice messages and video of visits to our offices)
Customer records and purchase history
Employment information (for commercial/municipal clients)

From third parties:

Name and contact information from lead generation services
Data from your social media accounts (if you interact with us via social media)
Information from public sources and commercially available sources

From your device or browser (“Log Data”):

Your internet protocol (“IP”) address
Browser type and version
Statistics on your activities on the Site (such as the date and time of visits, pages viewed, time spent at the Site)
Information about how you came to the Site
Data collected through cookies or other similar technologies

COCO Tree Service will not seek to collect certain types of sensitive or protected Personal Data from you, including your racial or ethnic origin, physical or mental health, religious beliefs, biometric information, or other sensitive categories.

3. What Is The Lawful Basis for Processing Your Personal Data?

We will normally process your Personal Information only:

Where you have provided your consent for us to do so
Where we need the Personal Information to perform a contract with you or provide services that you have requested
Where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms
Where we have a legal obligation to process your Personal Information

You are able to revoke your consent given to us for the use of your Personal Information at any time. Please note that even if you revoke your consent, we may continue to use your Personal Information if we have a separate lawful basis for doing so.

4. How Do We Use Your Personal Data?

We use your Personal Data in several ways including:

To fulfill your product or service needs (municipal vegetation management, tree care, environmental restoration, etc.)
To enable interactions between you and COCO Tree Service
To register your online account
To maintain our own accounts for billing and service delivery
To advise you about products, services, offers, or events that may be of interest to you
For our own internal business purposes, such as improving our services, evaluating performance, and conducting data analysis
For legal, safety, or security reasons, including compliance with legal requirements and fraud prevention
To provide customer service to you, such as service estimates and scheduling
To respond to emergency service requests

We may share your Personal Data with third-party services and advertising networks, such as Google Analytics, that collect, monitor, and analyze Log Data to improve our services and deliver relevant advertising.

5. How Do We Disclose Your Personal Data?

While we seek to limit disclosure of your Personal Data, there are certain circumstances in which we may disclose or transfer your Personal Data to certain third parties to perform services on behalf of COCO Tree Service.

We may disclose your Personal Data to:

Our parent companies, subsidiaries, and/or affiliates
Successors who acquire your Personal Data if we sell, merge, reorganize, or dissolve
Vendors who provide services to our customers
Vendors who provide services to us
Marketing agencies and analytics services
Database and software service providers
Email service providers
Payment processors
Our insurance carriers
Professional service providers (consultants, attorneys, accountants)

We only disclose your Personal Data to companies that have agreed not to retain, use, or disclose it, except as necessary to perform services for us. We do not sell your Personal Data.

Legally Compelled Disclosure: We may disclose your Personal Data if required to do so by law or in good faith belief that such action is necessary to comply with a legal obligation, protect our rights, prevent wrongdoing, or protect public safety.

6. Your Privacy Rights

You always have a choice regarding the tools that you use and the information that you provide so that we can provide products and services of real value.

You have the right to consent or withdraw your consent to the processing of your Personal Data at any time, subject to exceptions defined by law.

Your State Privacy Rights (Florida and Other States):

Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia have the following additional rights:

Access: You have the right to access a copy of your Personal Data that we hold about you
To Know: You have the right to know whether we collected, sold, shared, or disclosed your personal information
Deletion: You have the right to delete your Personal Data, with some exceptions
Correction: You have the right to direct the correction of inaccurate personal information
Equal Treatment: You have the right to equal treatment regardless of your exercise of privacy rights
Opt-Out: You have the right to opt-out of the sale of your Personal Data at any time

To exercise any of these rights, please contact us at:

Phone: (305) 960-7682
Email: privacy@cocotreeservice.com

We will make every effort to respond to your request within 45 days from when you contacted us.

7. How We Secure Your Personal Data

COCO Tree Service has security measures in place to help protect your Personal Data. We secure your Personal Data by:

Keeping Personal Data up to date
Storing and destroying it securely
Using industry standards to protect Personal Data from loss, misuse, unauthorized access and disclosure, alteration, and destruction
Ensuring that appropriate technical measures, such as encryption, are in place

When we collect credit card data, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the web address.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to Personal Data.

However, no network, server, database, or Internet transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what Personal Data you send to us electronically.

8. How Long Will We Keep Your Personal Data?

We will retain your personal data as long as necessary to carry out the function for which you provided it to us, including maintenance of your account and service records.

You may close your account, unsubscribe from emails, and otherwise limit our use of your Personal Data by contacting us. However, we may retain your Personal Data for an additional period as is permitted or required under applicable laws.

Even if we delete your Personal Data, it may persist on backup or archival media for an additional period of time, until such media is restored to an active system, next accessed, or otherwise used.

9. How Do We Use Cookies?

COCO Tree Service uses cookies to track information on your browsing history on the Site.

What Are Cookies?

A cookie is a piece of information that is placed on your web browser or device when you access and/or use the Site or view advertisements. Cookies store text and can later be read back by the Site or third parties.

What Do We Use Cookies For?

To monitor and analyze how you use the Site
To remember your preferences and make your online experience easier and more personalized
To route Site traffic to effectively distribute the Site workload across servers
To test new features

How You Can Manage Cookies:

When you visit the Site, you will have an opportunity to manage cookies in a cookie banner at the bottom of your screen. You may choose to accept all cookies, opt-out of all cookies, or manage your cookie preferences.

Note that if you disable, delete, or refuse to accept cookies, you may not be able to use some features of the Site and/or some of our pages might not display properly.

10. Third-Party Sites

The Site may contain links to other websites not operated or controlled by us (“Third Party Sites”). COCO TREE SERVICE IS NOT RESPONSIBLE FOR THE POLICIES AND PRACTICES EMPLOYED BY, OR THE CONTENT OF, THIRD-PARTY SITES.

We provide such links only as a convenience and the inclusion of a link on the Site does not imply endorsement of the linked site by COCO Tree Service. If you provide Personal Data through any such Third Party Site, your Personal Data may be collected by the third party and controlled by the privacy policy of that third party.

We suggest contacting those sites directly for information about their privacy policies and practices.

11. We Do Not Collect The Personal Data of Children

We do not intentionally or knowingly collect any Personal Data from children under the age of eighteen (18), nor do we target our emails to them. Children under the age of eighteen (18) should not submit any Personal Data through the Site.

We encourage parents and legal guardians to monitor their children’s use of the Internet and instruct them to never provide Personal Data through the Site.

If you believe a child under the age of eighteen (18) may have provided Personal Data to us through the Site, please contact us at privacy@cocotreeservice.com, and we will use reasonable efforts to delete it from the Site and our files.

12. Changes to This Privacy Policy

To reflect changes in our business, legal or regulatory obligations, and practices, we may occasionally make changes to this Privacy Policy and will review this Privacy Policy for any such necessary changes at least every twelve (12) months.

If we wish to use your Personal Data for a new purpose not covered by this Privacy Policy, we will make available to you a new Privacy Policy explaining this new use prior to commencing the processing of your Personal Data pursuant to the new Privacy Policy.

Your continued use of the Site signifies your acceptance of any updates to this Privacy Policy.

13. How to Contact Us

If you have any questions about this Privacy Policy, our practices, or your dealings with us, or to exercise any and all of your rights, please contact us at:

COCO Tree Service Corp

3201 NW 24th Street Rd, Suite 211

Miami, FL 33142

Phone: (305) 960-7682

Email: privacy@cocotreeservice.com

Website: www.cocotreeservice.com

Questions About Your Privacy?

Contact our team if you have any questions or concerns about how we handle your personal information.